Privacy

Identity Theft – Lower Than Low

Catching up on some of my email, I caught this article in my IAPP Daily Dashboard from the end of December:

IDENTITY THEFT–U.S.
ID Thieves Operate As Digital Grave Robbers When the family of Zal Chapgar began receiving telephone calls verifying information from their son’s credit applications, they thought there must have been a mistake: the 23 year old had died recently. When the calls persisted, they knew something was wrong and learned that identity thieves were attempting to use the deceased man’s digital identity to perpetrate their crime. This story from the Philadelphia Inquirer tells the Chapgar family story and describes how even death isn’t enough to stop the scourge of ID theft.
Full Story

Really? Stealing the identity of the deceased? I suppose this is actually pretty standard and common for fraudsters these days, and maybe throughout history, but for some reason reading about it in the context of some parents who’ve lost a child – and then have to deal with this. Well, that is just disturbing.

The article, by Jeff Gelles of the philly.com Inquirer, summarizes the identity theft problem fairly well and is worth the read. A few tidbits:

  • Last year, identity theft drew more than 258,000 complaints to the Federal Trade Commission, a third of all complaints. It led the list for the eighth straight year, eclipsing complaints about catalogue sales, Internet auctions and sweepstakes.
  • Formal complaints are the tip of an iceberg. In 2005, an FTC survey estimated that 8.3 million Americans fell victim to some form of identity theft. The most common involved misuse of a victim’s existing accounts.
  • The most serious frauds, including the opening of new accounts in a victim’s name, affected an estimated 1.8 million people.
  • Identity theft can be a big hassle to any victim, and is quite costly to some. One in 10 victims put the cost of the crime at $1,200 or more. On the other hand, more than half reported no out-of-pocket costs, and among victims of new-account fraud, the median loss was $40, the FTC found.

I don’t know why I’d expect identity theives and crooks to have scruples or morals – but this seems particularly low. It’s really just sad.

The Many Words on Spam and Email

spamYears ago when I first began blogging, I thought I’d blog alot about spam. I’ve had plenty of opportunity, and have done minor posts here and there over the years – either here or on the Return Path blog, but never did keep the momentum going.

I guess the biggest reason I don’t blog more about spam still is that there are lots of other folks blogging about spam – and their doing a pretty darn good job, so what else could there be to add?

Here’s some of the spam blogs I follow:

The Spam Diaries by Ed Falk
Al Iverson’s Spam Resource
E-mail, tech policy and more by John Levine
SpamSuite.com
Terry Zinks Anti-spam Blog
Word to the Wise

There are a lot more than this – but these are the ones that I enjoy. Also, Planet Antispam, I think by Mr. Levine, seems to aggregate at least three of the above blogs if you want a one stop shop.

There are *many* blogs on E-mail marketing and deliverability, and while they may touch on spam, they are really focused on the better sides of email. Blogs I enjoy in this category include:

Return Path’s Online Resource Center for Email Marketers – (of course I’d list this!)
The Email Wars
Campaign Monitor Blog
Maximizing Deliverability
No man is an iland
Email Karma

As far as Internet Privacy blogs go, I haven’t found many, but here are a few I track:

BenEdelman.org
Chapell Blog
Privacy.org

I suppose I could blog more Privacy stuff, but face it, privacy stuff is dry and boring on the face of it. Yeah that’s a big part of my career, and although privacy online and data issues continue to get more and more relevant to ecommerce and business online, it is not a topic folks clamor to chat about.

I probably enjoy email deliverability blogs the least – maybe because I feel like I know all that stuff (and I probably don’t) or maybe it just feels like continue rehash of a lot of unchanging basics (don’t be an evil spammer or inadvertently behave like one). Maybe I’ve just worked in email WAY TOO LONG.

The anti-spam stuff is good – John Levine and Terry Zink hit good topics, are clear and succinct, and always have an interesting perspective that I usually don’t hear elsewhere.

So, all that said, I may try to pick up the pen a bit more on “spam” – maybe there is more to add on this nowadays. We’ll see.

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